Great help, super nice, customer service was fantastic. Matches online deals which is awesome. Also look for Nate, he's a great guy, patient and all. Give him a raise!!!!
Last week I stopped by Sport Systems to check if a Patagonia jacket that I found online, that was significantly on sale, was also at their store. To my happiness it was available at Sport Systems, but at it's full price. I decided to ask if they happened to price match, assuming they probably wouldn't. I showed them the price for the same jacket online (it was over 60% off) and not only did they say they could price match, but they could beat the price! Sport Systems has a fairly new program that allows them to match online prices for value. They take the price difference and allow you to choose from available options of products and services they offer that will not only match, but exceed the value. So with my $60 price difference, I walked away with paying full price for the jacket, but receiving two free ski rentals for any day of my choice in the future. At first, I was skeptical, of course wanting to save money and choose the online offer instead, but by hearing about their program, I realized I would ultimately be saving money by not only getting the jacket I wanted, but two ski rentals as well, that would have vastly exceeded normal costs. By choosing this program, I not only received greater value for the price, but I also helped support local business and was treated with the best customer service I have ever received from retail. They truly wanted to offer me the greatest values for my price and had my best interest at heart. I will definitely be returning to continue buying their products and supporting their value-match program!
What an amazing experience:
I bought new ski boots and I really appreciated the professional boot fitting services. Great job! At close of sale they checked on line to find the lowest price for the boots I was getting and credited me the difference through ski shop services. So I got my son's seasonal rentals, lifetime boot fitting service and a discount on some new poles for free... sweet!!
Shout out to Jenna R! She helped me with a lot of information on boots and boarding overall. She was great! Excellent customer service all around!!
Megan and Will both helped my husband and I get our skis boots ready for this ski season. Megan was really helpful in having me understand that I need a more aggressive boot. You guys are the best! Thanks!!!
Sport Systems is a US Bicycle Store based in Albuquerque, New Mexico. Sport Systems is located at 6915 Montgomery Blvd NE, Albuquerque, NM 87109, USA.
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