My grandfather had a bad fall and was sent here after the hospital. Since then he has not made any progress. They put a catheter back in when it wasn't necessary. They seem understaffed. I went to visit my grandfather and he was soiled. After i brought it to their attention I had to wait a whole hour for him to be changed. I walked out a bit before to find the nurse who was supposed to change him just sitting at the nurses station talking with co-workers. They placed another patient with some sort of contagious infection in the same room with my grandfather who is 75 so needless to say he could have gotten sick. I would assume patients who are more vulnerable to be a priority but that was not the case. We are working on getting my grandfather transferred to another hospital and I will not consider Kindred in the future. Instead of just telling everyone on the reviews that their issues were forwarded to the director they should train their staff on effectively communicating and acting promptly then they wouldn't have these issues in the first place. On a positive note the place is fairly sanitary and staff is friendly
I'm a patient and agree with and have been experiencing many of the same things detailed in all of the bad reviews here. WAY Too Understaffed
My mother has been here for about a week or two now and all the bad reviews about this place are completely wrong from what I've seen and experienced; the morning and the evening staff are nice, smile, funny and genuinely care about your problems. They're quick to answer if you need assistance. The whole place is clean and sanitary (may be a bit disorganized because the facility is slightly small) but it's clean. The employees sanitize their hands regularly, and they're very nice and mature with my mom. There are some patients here that are very sick and sometimes hard to manage so they might test the nurses patience slightly; but for my mom (someone who is cooperative and without any signifigant mental issues) they're very nice, talkative and always in a good mood. My mom likes it here too, she's made friends with almost all the nurses. However let's add that administration is the LEAST helpful; the doctors, nurses and even the janitorial staff are all so helpful and nice, but our family is in a rough situation and administration gives us problems at every single turn. They aren't kind at all and quite frankly sometimes rude. Our biggest problems have been with them. We live 4 hours from this hospital, as of right now we're sleeping on couches at friends houses, we're almost broke and they won't even give us meal tickets for lunch!! (Staff 10/10, Administration 0/10)
My mother was sent to this horrible place ,and granted she was very sick. My family never gave up hope that she would get better but we saw the reality fast approaching and all we wanted was for her to be comfortable, pain-free, and surrounded with the people who loved her the most. The staff was so judgemental, and RUDE! As my dying mother was lying on her side, she would come in and out of alertness just to hear the nurse make statements on how fat she was, and that might have contributed to why she was dying(it did not). Then another nurse commented this is what happens when you smoke (she was on a resperator). She didn't smoke. These people were crude insensitive, and mean spirited. I cry to this day thinking of what my poor mother heard on her last moments of life. She should of heard. I LOVE YOU VERY MUCH MOM, YOUR BEAUTIFUL, I WILL MISS YOU FOREVER.
My Stepdad went to Kindred for rehab and long term antibiotics. Everyone was patient and kind. He got all the PT OT and Nursing that he needed, he was treated well throughout his stay. The room was cleaned every single day. The Dietary staff did their best to provide him with attractive meals and snacks, when his appetite was poor. They were understanding and tolerant of his quirky personality. The medical staff provided him exactly what he needed. He was there for many weeks, and was able to go to rehabilitation after his stay because of the great care. He is home and doing well now.
Kindred Hospital Albuquerque is a US Hospital based in Albuquerque, New Mexico. Kindred Hospital Albuquerque is located at 700 High St NE, Albuquerque, NM 87102, USA.
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