Terrible experience for my mom 88 years old, waited 9 hours to get admitted to Lovelace Hospital from the Heart Hospitsl of NM ER. No one ever came in to ask if she was hungry thristy, or if she needed to be changed. I had to ask. The sub- contracted Dr was rude, and came in only once, and nurses never asked if we were ok? I had to yell is there a nirs or doctor in, while they were bring trained on their new computer network program. No one should be treated that way, inhuman!!
Post surgery care was a joke. Food tasted awful and they expect people who didn't have invasive surgery to just sit on their ass while they figure out what regimen of medicine will work. Oh and god forbid if they go beyond the recommended standard of care.
I was very disappointed by the staff's oh well attitude and just do what we say and don't ask questions. I would recommend going to presbyterian instead since they are non profit. At loveless, you won't miss the lack of care and that your concerns are irrelevant.
I'm writing the CEO and CNO a detailed letter of our experience with a few of the nurses there.
Horrible experience for my father and our family the nurse did not know the pills she was giving him she said she was a half hour late she would not give us a list of the pills after we asked for it as soon as he took those pills he was on a rampage kicked all of us out said he felt like he was in jail. Completely different person we have never seen him like that. Next morning a different nurse came in and asked if he was diabetic because there was diabetic medication on his list he is not diabetic so yes they did give him wrong medication the day before. we would see other nurses walking down the hall on their phones and bumping into us. Awful awful people and I feel bad for the patients at this facility. I would give ZERO stars if that was an option
This place was awful. Surgeon on call was pushy about doing surgery and wouldn't consider other options. Then the ass hole had a hissy fit because his instruments weren't a certain way.
My grandmother was admitted by ambulance. When my mother called the hospital the administration told her that my grandmother wasn't there at hospital but she was actually physically there in the emergency department in a bed! Two days later they told my mother that my grandmother was having a procedure and to wait in the surgical waiting room. The doctors cancelled the procedure but never came out to tell my mom and she waited 3 hours in the waiting room. Today they did the procedure and the ICU nurse told my mom to wait for the surgeon in the waiting room and hour and a half later my mom checked with ICU and the surgeon had left the hospital without talking to my mom. Very poor communication. The nurses are awesome and that's why it's a two...the doctors and admin staff are a negative.
Heart Hospital Of New Mexico is a US Hospital based in Albuquerque, New Mexico. Heart Hospital Of New Mexico is located at 504 Elm St NE, Albuquerque, NM 87102, USA.
Please contact with Heart Hospital Of New Mexico using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Heart Hospital Of New Mexico opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hospital in Albuquerque