My mom went here for a leg injury that was making her sob to the point she couldn't even speak. She was in so much pain. When the nurse asked her what happened my mother told her the truth and the nurse told her to "come up with a better story" this ER is probably the worst in town. Go to a different ER or a different Presbyterian if you actually want to be treated. These nurses aren't caring or compassionate.
Absolutely enjoyed my visit in the family practice and medicine building. Great service, i got checked in right after my first time patient papers, which got done very quickly. I arrived 30 mins early for the paper work, got checked in about 10-15 mins and didn't have to wait no more than 5 to 10 to get called up. The staff was very polite and thorough. Doctor was great and friendly as well. I'm glad i chose this place as my primary clinic. My appointment was at 9 am Friday if anyone was wondering, so if you're worried about the wait time, go in early!
Anyone who complains about not receiving “Speedy” treatment at an ER needs to understand that priority comes first. I have been to the emergency room many times in my life and as soon as I get there, I feel more at ease. When it comes to my children, knowing that a capable medical team is near by, makes the wait seem shorter and a little less stressful. They are not in the business of getting you in and out like you want. They save people’s lives. If it’s not worth your wait time, then maybe you should just make an appointment with your primary and wait a week instead. These people work very hard and deal with things that you wouldn’t dream of putting up with. They are also compassionate when deserved and I have always been treated with respect and satisfactory treatment at this hospital. It is my ER of choice, even though no one actually “enjoys” visiting an ER. It’s not meant to be fun, or accommodating. You are there for a reason and if your reason isn’t justified enough to wait patiently, then seek alternative accommodations... this isn’t a place where you are greeted each time with a smile and a handshake. Some people are bringing their family members to the hospital for the last time. They don’t care if you are happy, or not. They just want help! To work in such an environment causes employees to supress all emotions. It isn’t anything against you personally, so have a little compassion and understanding for the people whom are willing to walk in here each day and take care of you and your loved ones. These people give up holidays, weekends, family time, church, etc... to be there for you so, thank you Kaseman staff! I appreciate everything that you do and I wish others could see the hard work and effort you put in every single day! Happy Thanksgiving and I hope you spend some time with your families! Xoxo, the Positive Review Fairy
I was there for a rather minor Day Surgery, and was ready to go home and be alone that night because my husband had to be out of town. The nurse after hearing this called my doctor for me and cleared it for me to have a night in the hospital so I did not have to go home alone! Plus, everything was wonderful, the nurses and techs were absolutely more than I could ask for. The hospital itself was clean and beautiful inside. Thank you so much for a wonderful experience
Went to the ER early Monday morning and the staff was amazing. I’ve never had such a pleasant experience in an emergency room ever! The staff was friendly, considerate, showed compassion and were on top of their game. The NP Catherine was efficient and truly outstanding. I would recommend this facility to anyone needing assistance.
Kaseman Presbyterian Hospital is a US Hospital based in Albuquerque, New Mexico. Kaseman Presbyterian Hospital is located at 8300 Constitution Ave NE, Albuquerque, NM 87110, USA.
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