How are there even bad reviews for this place? I just had the most positive and calming experience this morning. I was greeted and welcomed by the friendliest staff. The nurses all jumped in immediately to comfort me and make sure I was taken care of. I met everyone that would be working with me during the procedure. All techs, nurses, Dr's were beyond amazing, informational, caring and comforting. Dr.Ray was extremely nice and explained everything to me and kept checking to see if I was doing okay, this was before my procedure! During, they kept reassuring me how things were going and asking how I was feeling. After, I still received the same care and respect. I came in to my appointment terrified and extremely nervous and they immediately made that all go away! I wish I could say more of my experiences with doctors and nurses have ever gone this well. I can't thank the staff at this department enough!
For Pain and Spine,Dr.Gary Maroney is an Excellent Specialist! The Staff from Check in to Surgical procedures to check out very friendly and helpful!
First of all it took 5 months for me to finally get my appointment. Then it was rescheduled twice. I finally met with the provider, she was actually very nice, kind and professional. I schedule my procedure (injection) for 2 weeks later because my insurance had to approve first. It gets approved and then the appointment gets cancelled and then cancelled again. Finally after 3 cancellations and major attitude from the staff that called me to cancel/reschedule, I have the procedure done. I'm still confused as to why I was treated so poorly when they were the ones cancelling on me! I had to arrange a ride so many times I almost was going to cancel the procedure all together due to the stress, pain and suffering it caused. Everyone was nice pre and post opp. It has now been a month since my injection and my post opp appointment has been rescheduled twice!! This has been the most frustrating and disappointing experience I have ever had. Patients are suffering as a result of lack of responsibility this office, staff and providers take. It is a shame. It's like they are running a "puppy mill." Emphasis seems to be quantity and not quality. I can almost bet their is some insurance fraud being committed. Shame shame shame shame on you Pres Pain and Spine. I wouldn't recommend this place to my worst enemy
I have been seeing one of the pain management doctors, Doctor P., since 2009 when he was in private practice. This was before he joined this group, but I have been getting regular injections from him. His P.A. is very caring and listens to my questions and complaints. She always provided answers that were clear and helpful. She is awesome. I have always had a good experience with the staff, doctors and nurses. I will continue to seek treatment there and continue to get my injections, as long as I need them. I definitely would recommend them to anyone who has serious back and neck issues and chronic pain. Now, the billing dept. is a whole other issue...
Pres. Pain & Spine called me after receiving a referral from my Doctor's office. I requested to speak to someone regarding the types or treatments available, medicines used, alternative care, etc. No info given, one must come in for an evaluation (with a possible specialist co-pay of $50) before anyone will speak to you. Asked for the main number, was not given one. Asked to speak to someone who could give me general info before coming in. Told you must schedule an evaluation visit. No doctor or staff person with this info will talk to you or call you back for general info before the evaluation. Just come in, pay $50 before you even decide to use them. Only Robots follow these orders. I want more info for my money. Patients/customers have a right to know what they are getting into. No info, no money!!!!!
This Place is for Pain and Spine and for Other Surgeries. You take a ticket,get checked in and seat in the Left for Pain and Spine,Right side for Surgeries.
Presbyterian Pain And Spine Center is a US Doctor based in Albuquerque, New Mexico. Presbyterian Pain And Spine Center is located at 8300 Constitution Ave NE, Albuquerque, NM 87110, USA.
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