Waited over an hour after my appointment time for my xray. Everyone who came in after me was called in and im still waiting.
The best urgent care to visit ! The staff is polite, warm and helpful. I have visited this urgent care numerous times and I have never been disappointed, in fact, every time they exceed more of my expectations. Fast, clean and professional doctors.
I'd definitely recommend DaVita Medical Group Urgent Care if you are looking for an urgent care.
While I do not have any complaints about the quality of care, I found the billing department to be disconcertingly sloppy and disorganized. After waiting for the verdict on a bill review for five months, without hearing anything from DaVita, I received a letter from a collection agency. Upon receiving the letter, I contacted the DaVita billing department. They confirmed both the existence of the review request and that there was no record of communicating the verdict to me. Additionally, their contractor that mails the bills mistyped my street number even though DaVita had the correct address in its system. To say these mistakes were an inconvenience is an understatement.
Registered online, came early and checked in at kiosk as instructed. They told me over an hour later that I wasn't checked in. Also said they called me, which they didn't, to give them medical cards and id. When triage saw him , they refused to even examine him because their system showed he had an order for a CT scan which hadn't been approved by insurance. We left without getting any help.
The Staff was friendly and helpful, and being able to fill prescriptions right around the corner made it so much easier instead of having to drive to a different location to pick up.
In a follow up, my stepfather was diagnosed with lymphoma the next day and died 5 days later. But we went tp Presbyterian Hospital, where we received outstanding care.
The option to sign-in online for the Urgent Care shortened the wait time which was very nice especially when one isn't feeling well.
Davita Medical Group Urgent Care is a US Doctor based in Albuquerque, New Mexico. Davita Medical Group Urgent Care is located at 5150 Journal Center Blvd NE, Albuquerque, NM 87109, USA.
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