I love everything about this practice! Efficiency in setting up an appointment, great care during a appointment, friendly staff, and Dr. Lovato really knows his stuff. I now take my kids to see them. And the selection of eyewear is the best in town! I could go crazy buying stylish glasses there! I highly recommend this place for all your needs!
More money .almost 2 months later staff was very unapologetic and lack the knowledge to properly bill insurance and act like they do not want to learn the proper way to do their job of billing correctly. Would definitely recommend if you go to them contact your insurance company directly to make sure they are not over charging you . if you want somewhere reputable with great selection and they know what they are doing go to Albuquerque vision in all the years i went there never any issues wish i could go there
Got an appointment very quickly due to a cancellation. Felt like I was at a used car lot. They tried to convince me that the change they made in my soft contact lens was correct even though I could not see out of it. Wanted to charge me a $200 plus contact lens fitting fee even though I brought in previous prescription and fitting info. They did nothing to “fit” me with lenses. I worked for an ophthalmologist for 5 years and helped “fit” new lens wearers. I know the difference. They refused to give me my contact lens RX and tried to tell me Davis Vision Insurance does not cover my type of lenses, which is bs since I have been getting them through the insurance for years. They finally said they would order them. It has been almost 4 weeks and still no contacts. Walmart got them here in 1 week the last time I ordered through them. They seemed more interested in making a fast buck rather than treating patients. Not a medical atmosphere at all. Saw only the optometrist not the ophthalmologist.
WOW ! What a fantastic change ! The staff hasn't changed...all the same people but WHAT A REFRESHING DIFFERENCE ! I have to say I'm impressed with the change of atmosphere.... Everybody has been very helpful and attentive with a smile on their face and I'm truly thrilled because I've never had a better eye prescription than the one I have now ... I can see SO WELL with these contacts and they feel great ! A great big THANKS to all of you at Lovato Eye Care !
After years of going to Albuquerque vision they stop taking my insurance so i had to find somewhere new that would give all 5 members of my family name brand glasses and sun glasses that would cover everyone's taste. Thought Lavato would be a good fit they appeared to have a descent selection boy was I wrong. The first clue should have been when we were charged $100s more than normal i just chalked it up to being a different place. Than the lady said certain lenses were not covered when i know they were. After three 4th trip to pluck up my glasses i made her call while i was there and low and behold i was right she just didn't know how to bill insurance correctly both my insurance lady and me tried to explain the process with no results finally she reordered though their company over a month later they still were unable to match the correct tint. Come to find out they never billed insurance for me second pair and charged to me so they could get
Never had such a hard time getting in touch with an eye center in my life. Would not recommend!!
Lovato Eyecare is a US Doctor based in Albuquerque, New Mexico. Lovato Eyecare is located at 5700 San Antonio Dr NE, Albuquerque, NM 87109, USA.
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