Excellent hotel for the price. Older hotel but very clean, awesome staff, breakfast and 5 star cocktails. Amenities in the bathroom definitely a nice touch. The small things are key and the reason we chose this hotel. Oh oh and the bed was heavenly!
Carpet in hallways looked rundown.
Beds were very comfortable room was clean. Bathroom was up to date.
Room was great and location was great. I normally only stay in top of the line luxury hotels but this time I decided to give this hotel a try. Every staff member was very helpful except the one that checked me in. She was very rude and unprofessional that makes me not want to stay at that hotel again. Customer service is a priority to me. When I arrived I called to see if I could check in early because my flight was there early the girl I spoke over the phone said “yes of course we can get you early check in at 2pm. So I arrive at 2pm and the girl at the counter wa rude she didn’t even acknowledge me or even smile. What’s so hard about that? She just said “sorry we don’t have any clean rooms available and within left than a minute my contract was printed? Really? No clean room? If it’s one thing I don’t like is “lies” just a friendly advice to the girl that checked me in next time be friendly, welcoming and smile :)
The MCM Elegante is very dog friendly in name and practice. They were extremely accommodating, and I'm very grateful. The shuttle driver, John, was also extremely helpful in navigating transportation at a conference under unusual circumstances. Their staff was adaptable, friendly, and brightened my day on more than one occasion. It's definitely casual as they advertise, so don't expect a Hilton. However, it's also more welcoming and comfortable than a fancy place. If I find myself coming back for a school conference again in the future, I'd consider it good news.
A bit on the older side but a decent hotel nonetheless. The beds are comfy. The free shuttle service is very convenient for rides to and from the airport or other local spots. It's great that they offer a free tasty hot breakfast as well as happy hour drinks as part of the room rates. I have stayed there at the last 2 years during the Albuquerque Balloon Fiesta and have been pleased.
"VIP" Hallway smelled like a sewer. Bar refused to serve us, even though there were a dozen patrons already enjoying drinks, and it was 1h before closing time.
Mcm Elegante Hotel is a US Lodging based in Albuquerque, New Mexico. Mcm Elegante Hotel is located at 2020 Menaul Blvd NE, Albuquerque, NM 87107, USA.
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