I and a friend ended up at the Best Western for 5 additional nights due to canceled flights because of a hurricane. I could not say enough positive things about the hotel amenities, the cleanliness of the rooms and all areas, the use of 4 computers, the free shuttle. The greatest positive, however, was the pleasant and helpful staff - from the housekeeping personnel, to the front desk, to the maintenance (Edwin), to the restaurant staff (Christine). In particular, Will, Andy and Joe at the front desk were so extra helpful with the computers (when previous guests hadn't logged off and we couldn't figure out how to get them off) or just because the computer was unfamiliar and not like our ones at home. They also assisted just making suggestions as to sights to see or scheduling the shuttle for us or answering questions about our bill. Will was extremely helpful locating an area drug store and arranging transportation to pick up a prescription that I was running out of due to the cancelled flights and extended stay. Any time we needed to ask a question or ask for help, we knew we could count on them. They made a stressful and potentially unpleasant experience so much better.
Great rooms. Friendly staff. Good restaurant and bar. Breakfast options were good. Only problem was no hot water for tub/shower. That can happen anytime just like in your own home. I’ve stayed here before and all was great including hot water. Would definitely stay there again next time I’m driving across the country.
This is an older hotel but our stay was very enjoyable. Rooms were comfortable, clean, and housekeeping did a great job. The breakfast staff was great to our party of eight. The front desk was very accommodating when we requested a room change for accessibility to disability parking. We would definitely return.
Not very clean. Our room needed to be cleaned better and the carpet was worn. The bath was also in need od updating and the tub looked unclean. I found several hairs in it...We have stayed in several other Best Western locations and this one needs help...the breakfast was good as was our dinner the night before. The location to the freeway is good, as your right off Hwy 40 and there are several places to eat within walking distance..
We were only in this hotel briefly, for one night, but it was clean, comfortable, within walking distance to old town, and had easy access to the interstate for us to get down to the Balloon Fiesta. We were able to check in a little early (after eating a late lunch at Monica's which was easy to walk to and had no wait when everything in old town was an hour wait). We were able to get a 'to go' breakfast in the wee hours of the morning (3:30 am) to take with us to the Balloon Fiesta also. Very helpful staff. I wouldn't hesitate to stay here again.
Kathleen Walsh
Thank you Best Western Albuquerque staff! You are indeed the best!
Best Western Plus Rio Grande Inn is a US Lodging based in Albuquerque, New Mexico. Best Western Plus Rio Grande Inn is located at 1015 Rio Grande Blvd NW, Albuquerque, NM 87104, USA.
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