Update:
I gave 4 stars because the employees I spoke with were friendly and professional. I justp noticed a few things I thought a Hyatt should not have had. One of the elevators seemed to need some repair because of the noise it was making. But still worked fine. The other item was, the 4th floor I stayed on had a mold smell when you got off the elevator and down towards the left. Rooms were good, beds good, pillows good. I would definitely stay there again.
My Wife and I were about to eat breakfast. My Wife grabbed a lid off a pot of scrambled eggs. She burnt herself quite badly. She asked Carlos (a kitchen employee at Hyatt) to get a potholder and informed him that she had just burnt herself. Instead of being attentive or acknowledging what had happened, he just walked away. Maybe, and I'm not trying to be rude...maybe Carlos literally doesn't speak English. Other than that, Marge and Kim were super sweet and down to Earth. Kim got my Wife a bag of ice as soon as the situation was brought to her attention. Another bag of ice on our way out. Kim is the front desk manager and Marge would tend to the people in the dining area. If Carlos understood my Wife, he probably should not be working with the public. I work at a jail and if I treated an inmate like that after getting hurt, I would get fired for willfully neglecting my duties as a peace officer.
Best hotel stay I have had in years. Amazing staff that make you feel like you're at home. Amazing breakfast. The rooms was the best I've slept in ever. Thanks to the night staff for a great happy hour
Prepaid for the room on Cheap Tickets but when checked in was given a room having a shower only. It was not a handicap accessible room - just a very small king bed room on the end with only a shower. Front desk said that was what came with a "high-floor king bed, sofa bed room". NOT SO. Read the listings for these rooms. Also I have stayed in the same room type at the same rate here in the past and I know what the room should be. This was a scam and I will not be scammed by this hotel twice! BUYER BEWARE.
Very clean and comfy rooms. Eco friendly is a plus for me, and nice staff. Breakfast was decent.
I just went downstairs to get my Wife a Starbucks coffee. Kim gave us that coffee free of charge. We weren't seeking anything for free but what an outstanding employee and person. I'd originally left 2 out of 5 stars. I can not do that to this place because of one mistake.
Hyatt Place Albuquerque Airport is a US Lodging based in Albuquerque, New Mexico. Hyatt Place Albuquerque Airport is located at 1400 Sunport Pl SE, Albuquerque, NM 87106, USA.
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