Rack in the bathroom is falling apart. Chair at the desk was broken. Brought both to management's attention. Pool area was very clean with ample seating. Breakfast was awesome my two kids loved it along with my wife. Cost was good for what we received. Night clerk that checked us in was extremely courteous and kind. She is the reason for the three star raiting.
This was a nice basic hotel. The amenities are not fancy but they are adequate. Check-in was quick and easy. The room was nice, clean and quiet. The bed was comfortable with decent linens. The included breakfast was nice with a variety of options. Location is good with quick access to a number of attractions. There are several restaurants near by for dining options. Checkout was quick and trouble free.
Would be nice place to stay if not for homeless by doors and in parking lot.
Stayed here for 5 days and I had no problems whatsoever. The first night, I had a room and the ac wasn't blowing "cold enough" for my husband to sleep. So the next morning we got moved to a nicer room with a cold ac no ?'s asked.
1st room I was given, the key cards didn't work. They were re-keyed and still didn't work so was given another room. The air conditioner in 2nd room didn't work and was so old that the markings on the control dial were missing. Was given a 3rd room and keycard worked the 1st time I entered but after I left and returned to the room they had to be re-keyed again. The elevator was VERY slow. Breakfast was only lukewarm. I called the front desk 3 times in the evening and the call was never answered (I let it ring 20+ times each time I called). Common areas could have been cleaner. HOWEVER, the bed and pillows were very comfortable and I enjoyed a good night's sleep.
Hawthorn Suites By Wyndham Albuquerque is a US Lodging based in Albuquerque, New Mexico. Hawthorn Suites By Wyndham Albuquerque is located at 1511 Gibson Blvd SE, Albuquerque, NM 87106, USA.
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