Customer-friendly, professional, experienced staff follows in their leader's cadence in all they do. On-boarding was a breeze and very clearly explained. Proactive with inquiries for information and when I had a claim, they genuinely felt concern for my home and family. They even called (Thank you, Mary!) and wrote a letter to ensure I was getting the right attention and to ensure the claim was moving forward to my satisfaction. Previously with Progressive for 7+ years. I decided to make a change. I had no idea of the value of having a local person and team to speak with about anything insurance-related would be. I am telling everyone I know about this agent, Rick, and his staff.
Great work environment! Rick Paul ensures we have the proper training to best assist with your customers needs. Customer Service is our #1
Terrible, safe yourselves the heartaches and use any other agency. State Farm may be a good company, but the staff here is liable to fail to enact policies.
Rick Paul State Farm Insurance Agent is a US Insurance Agency based in Albuquerque, New Mexico. Rick Paul State Farm Insurance Agent is located at 1111 Alameda Blvd NW, Albuquerque, NM 87114, USA.
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