I have had a horrible time trying to straighten out a policy with over 50 plus calls of which none were followed up with. I would not recommend this agency to any one. this has been going on for two to three months
Awsome agent and staff!!!! World class!
If possible I would rate these horrible business people and office negatively. We had 2 houses, 5 vehicles and 2 motorcycles insured here and every single time any type of communication was needed it was an absolute nightmare. How they stay in business is absolutely astonishing to me. DO NOT USE THIS OFFICE!!!!
The Muldez Agency left us uninsured and took no proactive steps to protect us. We have been insured with Allstate for more than a decade and have numerous active policies. We have never had a concern with any policy or agent until this experience. My impression was that of an agent who was inexperienced and/or ill equipped to problem solve and find solutions. Our policy with this agency is cancelled and we have located a different agent to attend to our policy needs. Beware with this agent you may not be in "good hands".
Allstate Insurance Agent Valerie Muldez is a US Insurance Agency based in Albuquerque, New Mexico. Allstate Insurance Agent Valerie Muldez is located at 8101 San Pedro Dr NE, Albuquerque, NM 87113, USA.
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