I gave the business 4 stars because pick-up and phone contact was a little difficult. Was told it would be ready by 10 am on a Friday. My husband went to pick it up about 11:30 and the shop was closed. Called the number on the internet and the number on the building and wasn't able to get a hold of anyone. My husband finally was able to talk to someone about 1:30 in the afternoon.
Great experience happy every time been going here every year for my sons birthday parties have nothing but great things to say the owner is friendly and helpful goes out of his way to make customers happy i will continue to come here
Wanted a custom and it was amazing..
I called the number and they answer very rude he what do I need I'm busy, I advised him a piñata he told me he's inside so if I don't know what kind I want to leave and hung up the phone.
They have the Best made Pinata's
Ordered a pumpkin pinata for a birthday party. Son of owners took my order and was very helpful. Reasonable price. It was one well built product. There were 8 children hitting it nine times each before any damage was done. And these were solid hits.
You be the judge on the resemblance. I understand it was a customized job but if you can't do it or don't want to then don't agree to do the job and worst of all take the money upfront to deliver crap. This sadly looks like a last minute job performed by a kindergarten kid. There was plenty of time given for the order. Then when called about the issue, my mother was not even given an apology just told it was a custom job, no refunds, & hung up on. That is poor customer service. What happened to making sure your customers are satisfied? Especially when its for a child's birthday. So now we have to essentially make one in less than 24 hours for my nephew's party and out the money it cost for this fire starter. DO NOT DO BUSINESS WITH THIS STORE WHO OBVIOUSLY HAS NO QUALITY CONTROL!!!!!
Pinata Party is a US Home Goods Store based in Albuquerque, New Mexico. Pinata Party is located at 517 San Mateo Blvd NE, Albuquerque, NM 87108, USA.
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