I've never bought a car and wanted to write the salesmen a thank you note afterwards - until now. This was, hands down, the best car buying experience I've ever had. Randy, Phil, and the man who assisted with the car loan process were a dream team. They all made this event painless and enjoyable. I would highly recommend checking out Hertz Car Sales before going to a dealership or car lot. Their prices are unbeatable, and it's not as if you have to settle on just an okay car for paying less. I'm incredibly pleased with the outcome, and I will continue going to this location anytime I am needing to purchase a car.
One of the best decisions my wife and I have ever made. These gentlemen are truly first class professionals. They all were courteous, helpful, attentive and honest. This was a thousand times better than I pictured my first car buying experience to be. Randy Jones was the gentleman who helped us and was exceptionally outstanding. He happily answered all of our questions, he addressed every concern, and never with condescension or judgement. However, I must say that Randy is surrounded by equally outstanding individuals, as the entire staff operated with supreme effectiveness and support for one another and their clients. On top of the first class service is the fact that the prices offered for essentially pristine quality cars is without question unbeatable. Big thanks to Randy, Phillip, and the entire Hertz staff. I highly recommend Hertz and without a doubt will be a lifelong customer.
Very poor customer service. Just a simple request is almost impossible for them. I don't even think I got that good of a deal. And noticed some things on the car after I bought it.
All I wanted to do was get a car I liked. The finance manager decided he wanted to have a theological 'argument'. I was trying to focus on why the payment was twice what I was told it was going to be and he wanted to discuss time and god! I understand your views are important to you, as mine are to me, but I was there to buy a car, not discuss theology. We hadn't even gotten to the finance part before I decided not to get the car. If he can't be professional at the time he needs to be most, trying to make the sale, I don't want to find out how unprofessional he would be during any other part of the car buying process. I think I dodged a bullet with this one.
Probably the best experience hands down on buying a car. Awesome, amazing. I recommend this place and Randy did a great job.
Hertz Car Sales Albuquerque is a US Car Dealer based in Albuquerque, New Mexico. Hertz Car Sales Albuquerque is located at 7710 Lomas Blvd NE, Albuquerque, NM 87110, USA.
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