Very lovely hotel. Usually a conference going on, but does not over run the hotel. Had 2 issues, my digital key would not work so I had to get a key from desk. Also A.C. in main bedroom was only blowing heat. Worker that came to fix was very pleasant ex pained the issue (ppl before us requested no A.C. and only heater) so he quickly corrected our 91 degree room.
The hotwlnwas amazing. The staff was courteous and helpful. The only problem I had was with security who seemed to take their jobs way too seriously. Other than that the breakfast was great and the bed was comfortable. Would definitely go back again.
Would love to return, usually the Embassy Suites are not my favorite but this one was exceptional. Need to get massage next visit!
I attended a meeting. I enjoyed the food and the service. I had a very delicious Pot Roast. It was nice but not anything super fancy. The room we were in was freezing so it would have been nice to have an employee around checking in during the all day event so we could have asked to have the temperature adjusted. Lots of parking available.
The receptionist was wonderful when I booked the room and I loved the fact they have a military rate for the suite. My kids were able to enjoy the pool, although there were a ton of kids in there without adult supervision. I would've given 5 stars, but the breakfast did not impress me. It was actually one of the worst I've ever had. But that's ok, that won't stop me from staying there again or referring people to the hotel. The people that work there made me feel great and were so nice.
This a very nice property that seems to have serious staffing problems. Check in time is 3 pm, we finally got a room at 5 pm which was a very nice upgrade because our room type was still not ready. In the evening, there was only one server in the cafe. They wisely required reservations to control guest numbers so once seated the service was okay. Front desk and door staff were friendly and efficient. Easy drive access to Old Town, Art Museum and shopping.
Embassy Suites By Hilton Albuquerque Hotel Spa is a US Spa based in Albuquerque, New Mexico. Embassy Suites By Hilton Albuquerque Hotel Spa is located at 1000 Woodward Pl NE, Albuquerque, NM 87102, USA.
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