Terrible customer experience.... bought a ring it was too big, just a simple exhange right??? Nooooope! They were out of the size i needed, no biggie... just order it right? Was told 7-10 business days maybe longer! Was pressured into exhanging for what they have in stock, i want what i want, not something else! Went online and got it delivered to my house in 3 days, for the same price!!!! hahaha...my advice, go to store to look at and size and buy online if they do not have what you need.
Really bad customer service. 2 woman 1 man working 5/13/17.. close to closing, and was ignored then told they closed at 9 after my kids and I were waiting to he helped as there was like 10 other people still in store. But was told there closed and they open tomorrow at 12.... worst 1st time experience ever...
- Very rude
The sales assistant/clerks who I have worked with have been wonderful. Several days after purchasing my bracelet the clasp broke. They immediately replaced it, no questions asked. Will definitely continue purchasing from this store!
- Don’t even acknowledge customers who walk in.
I bought a neclace a month ago, they told me when i bought it their was a 1 year warenty, the necklace already broke after a month and nobody wants to honor the warenty, customer service is tearable. I would not recomend this location.
- Awful customer service
Pandora is a US Jewelry Store based in Albuquerque, New Mexico. Pandora is located at 6600 Menaul Blvd NE, # T-009, Albuquerque, NM 87110, USA.
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