Floor Mart short-changed us on the materials we ordered; they accepted no responsibility and only blamed their supplier. The installation did not match the instructions on the work order. The installer didn't show up when scheduled. The installer left a mess that required another appointment to be cleaned. I'm very dissatisfied with the result.
Excellent Customer Service and carpet by Mr. Rabi!
Bought my "spun silk" carpet 3 years ago. As part of the deal I got two free cleanings. I love the carpet and Mark at Floor Mart has done a great job of cleaning it. Richard, the original installer, came and restretched a small wrinkle. He checked the rest of the house and touched up a few places I hadn't noticed. All of this was at no charge. Thanks, Floor Mart!
VERY POOR COSTUMER SERVICE, it took over 2 weeks to give me a quote and they did it because I kept calling to ask for it, otherwise I am sure I would still be waiting for it. they also had to "recheck the measures" they made on my home.
they try to push me into buying or paying inmediately without having a written quote. I asked to talk to a manager/ supervisor in order to seal the deal with them and that was 2 weeks ago and no call has been received, so you can see how much they care about costumers... by the way I was willing to spend over 2000 $. I hope this works for other people to know how poor this bussiness care about their costumers, I am glad i didnt do bussiness with them.
Raby Home Solutions Albuquerque Nm is a US General Contractor based in Albuquerque, New Mexico. Raby Home Solutions Albuquerque Nm is located at 4520 Alexander Blvd NE, Albuquerque, NM 87107, USA.
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