These gentlemen work hard. I always get excellent service when I'm there. And the prices are better here that any other car wash for what you get.
If I could give this business a negative number as a rating I would. A 1 is Too high for the service I got on my Kia Sedona. Paid for a little pricier wash thinking it would make a difference. I kinda cleaned it up at home before I took it. Gathered the change in counsel, ash tray and passenger side door handle. Put it all on the drivers side door since I'm the one that uses it. Left a tip inside when I paid for the wash not having seen the finished work. Got out to my car and checked the very back wanting to make sure that it had been vacuumed. Sort of is a word that I would use. The guy that was drying my car and doing the windows asked if I wanted to run it through another vacuum cycle? I was trying not to be such a bitchy customer so I said no that was OK. Then I decided to stop on my way home and get a soda. Reached for the change that I put in the driver side door handle. Before had I went to the car wash I have gathered up all the change and put it in that handle. It was $8.72 in there. I know because I counted it! Came home and called the manager. It took him a very long time to get to to the phone. When he finally did I was assured they would look at the cameras and call back. Asked if I wanted to come back? For what? Did they forget to take something?! Sorry. I think I'm due a refund of my $18 car wash plus extra for the theft.
The lady with the glasses who you pay, is very rude she has absolutely no customer service abilities at all. I come here a lot to get my truck washed and for the most part they do a good job.... they are definitely better then misters. I will definitely still go here and give the rude lady another chance but either she need to get better or they need to replace her.
I paid for "the best" car wash and got "the worst" car wash. It's like they just ran it thru with water. After the wipe down I asked for a rag a started to wipe it down myself. While doing so the wipe down guy just watched me while rolling his eyes. When I asked him, so you all don't wipe down he responds with "yeah just a lite wipe." Unreal! I told him cool, then you don't mind my lite tip. When I called and spoke with Erica she could careless what I had to say. This is why you all don't have the business you use to in the early 90s
Rain Tunnel Car Wash is the only car wash I will take my car. They are more expensive, but you get what you pay for. Their Ultimate Wash provides protection from the elements. My car is nine years old, but looks brand new thanks to Rain Tunnel.
Rain Tunnel is a US Car Wash based in Albuquerque, New Mexico. Rain Tunnel is located at 5101 Lomas Blvd NE, Albuquerque, NM 87110, USA.
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