I had a cut and color done here. I was transitioning from dark brown to a lighter color so it would look more natural over the summer. Instead of stripping my hair of the color, they just added bright blonde highlights. The cut wasn't even and the color job was terrible. When I went back in to get the cut and color fixed, they tried to charge me all over again when it was supposed to be free.
This place is absolutely terrible. I asked for a haircut and color since the sign outside specifically says "free cut with every color". I walk in and was immediately treated with terrible service. I asked for a haircut with color and was told that I wasn't able to color my hair since there was no one available even though there were not many customers. I received a haircut that consisted of my hair litreally being snipped two times that cost me 29 dollars total. Don't ever go here you will be treated like shit
Don't ever go here! Rudest staff ever! From calling to schedule to showing up they really aren't in the customer service business. I was in their way, it was my fault they didn't ask about gel polish already on which cost $10 more and takes 15 minutes longer which runs into your manicure time. The tech was so rude and my boyfriend purchased the groupon for me and I was so excited! Don't waste your time, I've been to so many Aveda Salons and I love ABQ Hair studio!
Detailed with their work, friendly staff. Highly recommend.
While I did get a great color job from Tony on one of my visits, I was so very dissatisfied with the undercut I received the last time I went there. After showing pictures of what I wanted of a modest undercut and asking to lower the shave line, I ended up with most of the back of my head shaved. Totally not what I indicated I wanted. Either he did what he wanted or wasn't capable of giving me what I wanted and winged it. I'm so insecure about my hair now and I am left to figure out a 2+ year regrowth period. Additionally, I would not recommend getting a bikini wax there now that I've had one from a professional waxing salon. I really wanted to like this place and the people are nice but I'm just so bummed out by my service.
Bilasita Aveda Salon is a US Beauty Salon based in Albuquerque, New Mexico. Bilasita Aveda Salon is located at 115 Harvard Dr SE #1, Albuquerque, NM 87106, USA.
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