For myself, the gentleman I was seeing spent most of our first two sessions talking about himself and his professional reach and how he was a great helper, corralling me into talking about something unrelated to what I needed. He then rescheduled my appointments multiple times for... whatever reason. Life happens, sometimes docs are ill too or need to attend a conference to better their professional skills - okay, that's fine.
It's now been a week, and I haven't heard a single thing back from her, despite multiple texts and - yet again - multiple calls with no answer to the main office. Instead, we've both been filtered through emergency psych because the professionals whom we hired to help us didn't.
Bosque Mental Health has helped me deal with difficult challenges in my life. The staff and my therapist are responsible, ethical and caring. I would not be where I am today in my career or personal life if it hadn't have been for my therapist's support and guidance.
The staff at Bosque Mental Health Associates are extremely professional and they do a great job providing services in the areas of mental health, counseling and therapy. Customer service is top notch and the facility is beautiful and peaceful. I highly recommend Bosque Mental Health Associates.
No, I said. He was sick. I left a message with your front office after no answer of repeated calls.
We absolutely love the wonderful operation at Bosque Mental Health Everyone is very professional and do a great job providing services in the areas of mental health, counseling and all other areas concerning your well being. Overall service starting with management into all areas of the operation is awesome! Strongly recommend that if you have the need for their services to give them a call.
When I rescheduled one appointment because I had a very important interview which conflicted with our time slot - and had warned him about a week before hand - I received a letter detailing how I didn't respect our time together and so he was dropping me from his service.
This January will be marking two years that I have gone to this clinic. I've had a simply wonderful experience. The staff is very friendly and visit with me and my son everytime we go in. I have dealt with quite a bit of trauma in my life and my therapist has been the one thing in my life that has been solid. I don't know what I would have done without her, she means the world to me! I know that without her I would've been on a very different path today and I would not be doing half as well as I am now. She is the only person I feel truly listens to me. I can tell her anything and she will listen without judging me for what I say. I'm so grateful for everything she has done for me and my family.
Okay. Sure. Most docs have a three strikes no-show rule and are fairly forgiving on rescheduling with enough notice, so this seemed a little stringent, but, whatever. I needed the job more than I needed him.
I have now had experiences with this center with both myself and my son, and neither have been great.
When my son came down with a high fever on the day of our initial appointment, I called repeatedly during business hours and got no answer. So I finally left a message explaining the situation and planned to call back when he was better to reschedule (if anyone would answer the phone - this seems to be a problem here). A short time after our scheduled appointment time, I got a snarky message from his therapist, whom I had reached out to a day or two before to kind of run things down with her, stating that she assumed that we had skipped the session because she hadn't answered me in time, giving me a list of all the things happening in her life and family that prevented her from a speedy response (who's the therapist here?)
Fast forward to recently - I was recommended back to this clinic for my young son. I decided to give it another shot, because his mental health is more important than my grudge.
Okay - sure, so let me know when he's better and we'll get together, she replied.
So, we're done. We'll be finding new therapists who actually care about helping people in need, rather than making excuses and then ignoring follow-up communications.
Bosque Mental Health Associates Inc is a US Health facility based in Albuquerque, New Mexico. Bosque Mental Health Associates Inc is located at 5310 Homestead Rd NE #300, Albuquerque, NM 87110, USA.
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