Once you get upstairs and into the Jockey Club area things are fine. The entrance to the Downs is disgustingly dirty and poorly maintained. There is no signage to let you know if you're on the right track. Difficult to navigate if you haven't been here before. Once upstairs the whole dynamic changes. The area is obviously better taken care of than the lower level. Every employee we ran into was helpful and fun. The view is amazing. Great views of the Sandia Mountains. Live horse racing right now, through September, is a big draw. Not a bad seat in the house. Food and drink are available. Overall, a very worthwhile trip.
That is the best casino that I've ever been too. I absolutely love this one. I do win almost every time I go there. ☺ at sandia casino, I never seem to win. Or at Santa Ana. The downs is the most fun and very exciting casino to be and play at. I know I never want to leave.
Been going to this place for many years. Will not go back unless management makes some changes. Usually spend my Monday afternoons there. Hard to find slot machines that will let you down load your free play. Smokey atmosphere is horrible, no ventilation. I always start by having lunch, more often than not a bowl of soup. Since I don't drink soda I always get a courtesy cup for water. Been doing this since they moved from the grandstand. The last time I was there June 4th, I was told that they are no longer providing cups for water. Between this and the defective slot machines this was the last straw. I left a comment form at the players club with my contact information. I have not heard back from anyone regarding my concerns. Not surprised as I have asked to be contacted in the past, and was not. Apparently management does not care about guests concerns. Terrible terrible guest services. This was 2 months ago. Still waiting to be contacted. 5 months, still waiting......
I have been to the Crown room restaurant a few times . This time I was disappointed. The restaurant has great decor with nice seating low lighting and romantic setting. The food use to be delicious and very flavorful . This time it was bland and unappealing the only good part of the food was the dessert. The reason for 3 stars was the decor and dessert, the rest gets 1 star. We ordered 1st the Duck chili relleno and the ravioli , then we ordered the Bison , then Cherries jubilee and Bananas forsters . We will not be going back!!!
The ventilation is awful. Air conditioner blows directly in you in some spots. Was freezing cold. Lot's of people trying to bum cigarettes. Can't pick and choose how many lines you want to play on many machines. Restrooms are clean.
The Albuquerque Downs Racetrack Casino is a US Casino based in Albuquerque, New Mexico. The Albuquerque Downs Racetrack Casino is located at 145 Louisiana Blvd NE, Albuquerque, NM 87108, USA.
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