Fast and reasonable and the nicest people I have ever met at an auto shop.
Won't take my vehicle anywhere else!
Darlene gave a great price and said she wouldn't bait and switch me,but that is exactly what she did. changed the price 3 times. It would have been cheaper if I took it to the dealership. I actually had to take it to the dealership right when I got the truck back to get some fuel injectors replaced, which costed $1200. They didn't have to rip me off all the had to do was fix 3 fuel injectors. be careful... they will be so nice and tell you they know what they are doing, but once they start your automobile, you find out that they don't know what certain parts are or where they go. Also their whole demeanor will change when you ask them questions. Said my truck would be done in a week and they finished in 3 weeks and still had to take it the dealership to because they didn't fix the problem. Also had to redo all the hoses when I got it back because Allan reconnected them where they were pinched shut so no coolant could flow through and put them next to the hot engine, which is really bad.
Great same day service, honest rates
I took my car to the previous owner of the shop for many years and was totally satisfied with their work. I decided to give Mollie, the new owner, a try. In most professional auto mechanic shops today they use software to provide you a standard pricing estimate for specific work, ie spark plug replacement, timing belt replacement, etc based on industry averages. Mollie's estimated cost was $800 less than the dealer, which did not surprise me and I was pleased to hear. From experience I expect the actual work to increase by up to 10% due to parts and labor overruns. Shops always up-sale other services once they do their inspection. I expect all this. She could not get to the job for two weeks leaving me without the use of my vehicle. When they finally got my car and called after their initial inspection they told me I needed few other items repaired, which was expected. What I did not expect was them telling me my price for the same work was going to cost me at least $700 more than the original estimate, putting the cost right in there with the dealer. The lame excuse was that they did not realize what was involved to do the work, really? I asked before if they had experience with the work and I was assured they did, plus an estimator program tells the average parts and hours needed to complete the work. On top of this one of the up-sale items needing service was a motor mount leaking oil and needed replacement. I confirmed with the dealer that no motor mounts contain oil on this model and they were trying to sell a part not needing replacing. I ended up taking the car to the experts at the dealership. It cost me more, but I knew they would do the work correctly and with a warranty. I wasted two weeks time and $95 for a diagnostic fee at this place. In the end, I guess I should be glad it only cost me this much. I would not trust their word and would always get a second opinion.
All In The Wrist Auto And Diesel Repair is a US Car Repair based in Albuquerque, New Mexico. All In The Wrist Auto And Diesel Repair is located at 2400 San Mateo Pl NE, Albuquerque, NM 87110, USA.
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