Looks to be flagged as Wyndham now, they have updated the rooms and public areas. Breakfast was decent, but standard fare. Small coffee shop for quick fancy coffee fix.
Will never stay here again it was a waste of money, water park was finish. Queen beds where offered but full beds where what was in the room. No free breakfast offered for what you pay for the outdated rooms. Plugs did not work in the rooms walls are paper thin. Never again.
Off on the wrong foot from the get go. They offer a room and park pass package. The guy on the phone told me it was a two day pass. Friday and Saturday. At the front desk, they told me that Saturday was limited to the morning only. Since I had other plans for Saturday morning, I told them that waste and I was told that Saturday was good all day. "Nothing we can do they said". After 10 minutes of a nice game of back and forth, the manager offered to sell me 80 dollars worth of additional water park passes and discount my room 50 bucks. What a rip off. Should have stayed somewhere else.
Customer service is very good, all the staffs are very professional and nice. It is very clean hotel. They just need to improve their carpet, bathroom and their breakfast buffet, no much of food variety. But it is a lovely place that I will recommend.Had a great stay here.
Very dingy and outdated facility. The front desk, bar, and breakfast nook have been updated and look amazing. However, the rooms are smelly with worn out couches and carpet that leaves your feet brown after a few minutes. The AC units are loud and must run 24/7 during hot days to keep it cool enough to be comfy. The exterior door nearest our room didn't fully close so anyone could enter the building although I did see some security. We found 3 roaches in our room! Really unacceptable! My son and I unknowingly got stuck inside the pool area. One of the housekeepers came to check on the towels and jumped the fence to let us out. Avoid this place!!!
Hotel Cascada is a US Amusement Park based in Albuquerque, New Mexico. Hotel Cascada is located at 2500 Carlisle Blvd NE, Albuquerque, NM 87110, USA.
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