First time here and I love it. Wish there someone or something that could help with how to do things.. But over all it was fun.
I rated 3 stars because they implemented a new policy on October 1st requiring non slip socks and failed to update their website and waiver. Since this new policy isn't posted anywhere you're forced to purchase socks there for an additional $3 rather than wearing your own. I understand it's for safety and yes, $3 isn't a lot but I dislike hidden fees. Be upfront about cost and UPDATE YOUR WEBSITE. Buyer beware.
I booked my sons birthday party in September and they lost my reservation. Luckily the staff quickly got us set up and the event went fine. They even gave us 2 VIP jump passes for future use as an apology.
If you get injured the staff stares at you until you get up. I hope no one ever has a bad spinal injury the staff has no clue! Pretty sad as I am an emergency room charge nurse and I understand the danger of tricks.....but I doubt a 6 year old does. Btw I now have a fractured sternum with internal chest wall hematoma near my heart. Any worse injury I would have damaged my heart. Just not worth the risk!
These people are terrible. They don't control the environment like they should. Kids are harassing other kids, doing things they're not supposed to and the workers there let the monkeys run the zoo! Go to "Cool Springs" instead. Will never take my kids here again.
Went here for a birthday party. Waited in a line almost to the door to be informed ,once I reached the employee to pay, that I needed to sign a waiver. There were no signs or anyone to inform you beforehand. Besides that the kids had a blast.
Gravitypark Trampoline Arena is a US Amusement Park based in Albuquerque, New Mexico. Gravitypark Trampoline Arena is located at 5300 Eagle Rock Ave NE, Albuquerque, NM 87113, USA.
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