We appreciated the wonderful staff. Amanda went above and beyond when she met us outside of office hours to help us out. Very kind, considerate and exceptionally compassionate. We would recommend them to anyone needing these services. Thank you Amanda and River for all you do.
I wanted to do 2 pre - planned cremations and Riverside funeral home was a great, Micheal Monach was our pre planning director ,he was very professional and did whatever we needed, now we don't have to worry about what happens after we die, Riverside funeral home give us"First rate service at a good price" I'm giving Riverside funeral home 5 star rating *****
One of our ferrets passed away awhile back. I took him in right away and was treated well with great understanding and compassion. Unfortunately, we have lost another of our furry companions and I need to go back once again, but I am sure they will treat us the same way as before. It is a difficult and emotional time so I can understand why so many negative reviews, but I have not experienced any problems.
I called today, 05/16/2017, to ask a "simple" question." The young girl working there did not understand my "simple question," so I could not get an answer. She did not listen, and she asked someone else, and that person did not know the answer to a "simple" question" either. My dead dog could have answered the question. Too bad my dog is not alive. I don't even know why I called this funeral home. I pray that her dead soul will soon find life with Jesus. Please: Do not call with here with a "simple question."
Very unprofessional...I would not recommend this funeral home to anyone! We had little to no help, had to basically direct the staff to do their own jobs. Had to call them every day to remind them of what needed to be done. They were rude and acted like this was their first funeral. They would reassure us in the beginning about all our questions and then would back track later and want a fee for services already agreed upon. I dont even know how they are still in business. Do not take your loved ones here!
Riverside Funeral Home is a US Funeral Home based in Albuquerque, New Mexico. Riverside Funeral Home is located at 225 San Mateo Blvd NE, Albuquerque, NM 87108, USA.
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